GENERAL TERMS AND CONDITIONS OF USE

To access and use this Site, you must be at least 15 years old and of legal age. If you are a minor, the prior authorization of your parents is required.

Access to the Site and/or some of its Sections may require the use of personal access codes. In this case, it is your responsibility to take the appropriate measures to ensure the secrecy of these codes. You may of course change them at any time. However, the number of attempts to access the Site and/or certain of its Sections may be limited in order to prevent fraudulent use of the said codes. We invite you to inform us of any fraudulent use of which you may be aware. Furthermore, in the event of non-compliance with the rules described in these Terms of Use, We reserve the right to suspend your access.

The costs of access and use of the telecommunications network remain at your expense.

The development of this Site has involved significant investment. The Site and each of its components (such as brands, images, texts, videos, etc.) are protected under intellectual property law. Any use, reproduction or representation of the Site (in whole or in part), on any medium whatsoever, for any other purpose, in particular commercial, is prohibited.

We may make available to you on this Site content that you are authorised to download (hereinafter the "Downloadable Content"). We grant you, for your personal and private use only, free of charge and for the legal duration of protection of intellectual property rights as defined by French and foreign legislation and international conventions, a non-exclusive and non-transferable right to use the Downloadable Content. Any reproduction, representation, modification or distribution of the Downloadable Content is prohibited. By downloading or using such Downloadable Content, you agree to use it in accordance with these Terms of Use. 

We remind you that you must obtain/get all the necessary authorisations and rights from the various rights holders concerned by any content that you wish to publish on the Site, including all intellectual property rights and/or literary, artistic and/or industrial property rights, as well as the rights of the figure (and in particular the right to an image), so that you can peacefully exploit said content.

By way of example, you must imperatively obtain/assign the rights to the content, and in particular the copyright to the photographs, as well as to all the elements appearing in the said content, such as, for example, elements of architecture, design, advertising creations, or even clothing creations.

We may make available on this Site a space for user content, such as texts, photos, videos, opinions, etc. (hereinafter "User Content").

By publishing User Content on the Site, you hereby grant Us a free, irrevocable, non-exclusive, worldwide license for the entire duration of intellectual, literary and artistic and/or industrial property rights, and in particular copyright as defined by French and foreign legislation and international conventions (including any subsequent supplementary or amending regulations), to reproduce, represent, use, copy, modify, adapt, translate, create derivative works, integrate into other works, and distribute this User Content (in whole or in part).

This use is authorised for all purposes of internal or external, corporate or financial communication, advertising, as well as for all public relations purposes, and for historical or archive purposes, of the La Roche-Posay Thermal Centre or its subsidiaries, its products and/or its brands, and in particular on the following supports

• Posters in all formats, in unlimited quantities,
• Press, unlimited number of publications, Publishing, unlimited number of publications, in particular publishing for internal communication, including the sales force and distribution network (wholesalers, retailers, agents, etc.), events, posters for congresses, trade fairs, stands, etc.;
• BtoB communication, in the professional press, for an unlimited number of publications and/or quantities,
• Electronic, computer, digital, multimedia, Internet and Intranet publishing, all sites (whatever the site and/or support, including so-called "social network" sites such as Facebook, Twitter, Youtube or Dailymotion), unlimited number of insertions and distribution,
• On any other advertising support (in particular by means of advertising at the point of sale and on the products of the La Roche-Posay Thermal Centre brands) (hereinafter the " Support(s) ").

You are informed that these social networks are platforms belonging to third parties and that consequently the distribution and use of User Content on these social networks are governed by the conditions of use established by these third parties. Thus, We cannot be held responsible for any use of the Content by Us or by third parties in accordance with the terms of use established by the social networks, and in particular, in terms of the scope of rights granted, the duration of the rights and the deletion of the Content. You shall be responsible for any claim by a third party concerning the use of the Content in accordance with the conditions of use established by the social networks.

Furthermore, We remind you that any Content is likely to be referenced on a search engine and, therefore, to be consulted by an audience outside the Site.

This authorisation gives Us the possibility of adapting your Content and/or adding to the initial fixation any precision that We deem useful as long as the said Content does not alter your image or your words.

In addition, the use of User Content may be accompanied by certain de-personalized information such as your city, your country or your age, and/or, if applicable, if you have expressly authorized it to do so, by information allowing your identification such as your first name or your nickname.

The User Content that you publish on this Site is your choice and your exclusive responsibility. However, We remind you that this User Content must not be contrary to the legislation in force, to good morals and to the principles set out herein. In this respect, We reserve the right to withdraw at any time any User Content that does not comply with these Terms of Use and in particular the Charter of Good Conduct.

Furthermore, if you access User Content created by another user, you must respect the rights of this user and in particular ensure that you do not reproduce and distribute the said Content published on other supports without the prior agreement of the user concerned. 

We defend the values of tolerance and respect for others. For this reason, by using this Site or any other services made available to you on the Site (for example, teleconsultation services, online chat, notices or forums), you agree to :

• Not to transmit racist, violent, xenophobic, malicious, vulgar, obscene or illegal content, 
• Not to disseminate content that is harmful, defamatory, unauthorised, malicious, infringing on privacy or image rights, inciting violence, racial or ethnic hatred, or content that is an affront to public decency or an incitement to commit certain offences and crimes;
• Not to use the Site for political, propaganda or proselytising purposes;
• Not to publish advertising or promotional content for products and/or services competing with the brand(s) presented on the Site;
• Not to divert the Site from its purpose, in particular by using it as a meeting place;
• Not to disseminate information allowing, directly or indirectly, the precise identification of a physical person without his/her express and prior consent, such as in particular the family name, postal address, e-mail address, telephone number;
• Not to disseminate information or content likely to offend the sensibilities of young people;
• Not to intimidate or harass others;
• Not to carry out illegal activities, in particular those that infringe the rights of owners of software, brands, photographs, images, texts, videos, etc;
• Not to disseminate content (including photographs and videos) representing minors;
• Not to post or share inappropriate content (e.g. relating to nudity, pornography, offensive language, violence or criminal activity);
• Do not engage in inappropriate behaviour or work in a way that may offend the sensibilities of others;
• Not to capture and/or record and/or broadcast any capture of chat screens or teleconsultations with our employees on any electronic communication medium.

Failure to comply with the above principles constitutes a breach of these Terms of Use and We reserve the right to take any action necessary to bring it to an immediate end, including but not limited to:

• Immediately, temporarily or permanently withdraw the rights to access and use the Site and the services available on the Site;
• Delete User accounts;
• Delete User Content published on the Site;
• Disclose such information to law enforcement authorities when required by law;
• Initiate legal and/or criminal proceedings.

We reserve the right to take any of the above actions at any time, without notice to you and at our sole discretion. The implementation of these measures may involve the processing of your IP address.
If you reveal any User Content that glorifies crimes against humanity, incites racial hatred and/or violence or concerns child pornography, you must inform Us immediately at the following e-mail address: [email protected], or by sending a detailed letter to the following address Thermes du Connétable, Rue du Docteur Benjamin Bord, 86270 La Roche-Posay, indicating in your e-mail/courier the date on which you noticed this content, your identity, the URL address of the contentious content, its description and the identifier of its author.

If you believe that a User Content infringes the principles set out above and your rights or the rights of a third party (for example, infringement, insult, invasion of privacy), you can notify it to the following e-mail address: [email protected], or by sending a detailed letter to the following address Thermes du Connétable, Rue du Docteur Benjamin Bord, 86270 La Roche-Posay, indicating in your e-mail/courier the date on which you noticed this content, your identity, the URL address of the contentious content, its description and the identifier of its author.

In accordance with the provisions of article 6-I-5 of the law n° 2004-575 of 21 June 2004 for confidence in the digital economy, the notification must contain

• The date of the notification;
• For a natural person: surname, first names, profession, address, nationality, date and place of birth;
• The name and address of the addressee or, in the case of a legal person, its name and registered office;
• The description of the disputed facts and their precise location (e.g. URL link of the disputed content);
• The reasons for which the content must be removed, including the legal provisions and justifications of the facts;

A copy of the correspondence addressed to the author or publisher of the contentious information or EVENT requesting its interruption, removal or modification, or the justification of the fact that the author or publisher could not be contacted.
Any incomplete notification may not be processed. WARNING: The fact that any person presents content or an EVENT as being illicit with the aim of obtaining its withdrawal or stopping its dissemination by presenting false or inaccurate information is punishable by one year's imprisonment and a fine of 15,000 euros.

We remind you that inaccuracies or omissions may appear in the information available on this Site, particularly due to third parties. We undertake to remove any inaccuracies or to complete the information on the Site as soon as possible.

The hypertext links set up on this Site may lead you to websites published by third parties whose content We do not control. Consequently, and insofar as the hypertext links have been included on this Site solely to facilitate your navigation on the Internet, the consultation of third party sites will be your choice and your exclusive responsibility.

We may modify the content and information included in this Site as well as these Terms of Use, in particular in order to comply with any new legislation and/or applicable regulations and/or to improve the Site.

Any changes will be posted on the Site prior to their taking effect under these Terms of Use. Unless the modification implies your express acceptance, your continued use of the Site implies your acceptance of the new Terms of Use.

The Website has been developed for the Publisher by APOTAMOX, a SAS company with a capital of 69,000 euros, whose registered office is located at 70, rue des Marais 72000 Le Mans, registered with the RCS of Le Mans under the number B 393 143 722, e-mail address: [email protected], telephone number: 02 43 14 10 10.

We endeavour to keep the Site and the Downloadable Content accessible at all times. However, we cannot guarantee that the Site will be available and accessible at all times. Indeed, we may be obliged to temporarily suspend partial or total access to the Site, particularly for technical maintenance reasons. 

It is also specified that the Internet network and computer and telecommunications systems are not error-free and that interruptions and breakdowns may occur. We cannot provide any guarantee in this respect and therefore cannot be held responsible for any damage inherent in the said use of the Internet and computer and telecommunications systems, in particular, but not exclusively, for

• Poor transmission and/or reception of any data and/or information on the Internet;
• External intrusion or the presence of a computer virus;
• The failure of any reception equipment or communication lines; and
• Any other malfunction of the Internet network preventing the proper functioning of the Site.

Finally, we shall only be liable for direct damages, to the exclusion of all other damages or prejudices of any nature whatsoever. In particular, indirect damages such as, but not limited to, loss of profits or revenues or loss of customers.

• Preferably by e-mail: [email protected]
• By telephone on 05 49 19 49 49 from Monday to Friday from 9am to 5.30pm
• By post to the following address Thermes du Connétable, For the attention of the DPO, Rue du Docteur Benjamin Bord, 86270 La Roche-Posay,