Organise my stay at the spa

We kindly request that you plan to arrive at least 30 minutes prior to the time of your skin care treatment. This will allow you to get changed and go to the designated waiting area.  Any delay would result in the shortening or the cancellation of your skin care treatment.

The Spa provides you with a bathrobe and a bath sheet during your treatments. Clients are asked to bring their own swimming costume (or boxer shorts) as well as a pair of clean plastic flip-flops in order to enter the spa. We advise you to bring two swimming costumes to avoid having to wait in a wet swimming costume. Short swimming shorts are allowed in the Spa, long swimming shorts (surf shorts) are not allowed. Flip-flops are compulsory for hygiene and safety reasons,  however flip flops that are held to the foot by a strap which goes between the toes are not allowed. If you forget to bring a pair, you can buy them here for 9€.

You may extend the length of your relaxation experience by having lunch  in our restaurant area. 
We strongly recommend that you make a reservation in advance, as the number of tables is limited. For safety and hygiene concerns, it is forbidden to consume products that are not from our premises.

Any personal items (jewellery, mobile phones, etc.) are entirely your responsibility. We recommend that you leave them at home or in the changing room.
For hygiene purposes, we kindly ask you to bring your own hair care accessories.

Useful tips

• Anticipate your appointments, especially if you wish to schedule them during the same time slots as your spouse and/or friends.
• During busy periods such as school holidays and weekends, we advise you to book 4 to 6 weeks in advance.
• For optimal results, we suggest that you do a body scrub before your massage.
• We also recommend a sauna or hammam session prior to your skin care treatment as this will intensify the results.

Caution

• Some treatments are not suitable for pregnant women. In order to make a reservation, a medical certificate of pregnancy stating no contra-indications is required. In any case, please inform us of your pregnancy when you make your reservation.
• The hammam and sauna are not recommended for people with high blood pressure, circulation problems, respiratory problems, diabetes, kidney problems, epilepsy, high or low blood pressure, or for pregnant women.
  
   

For more detailed information, please consult our general conditions of sale and our rules of procedure.